FAQs

Got a question? Find answers to some of our frequently asked questions.

Yes, shareholders may access their account online via https://www.signalshares.com/

If you are not already registered, you will need your Investor Code, which can be found on your share certificate.

When you first buy shares in Fulcrum, you are given a unique 11-digit account number called an Investor Code, or IVC. This is shown in the top left-hand corner of share certificates. We recommend that you keep a separate record of your account number.

If you buy more shares in Fulcrum, but the name and address you supply to Link Asset Services differ, even slightly, from the existing details held, another account may be created. If this happens and you want the accounts combined you should contact Link Asset Services, otherwise you may receive more than one copy of Fulcrum shareholder documents.

If you have registered on Signal Shares, you can amend your address online. Otherwise, you will need to contact Link Asset Services in writing or by telephone. When writing regarding a change of address, please quote both your old and new address and your Fulcrum investor code.

If you have registered on Signal Shares you can amend your bank details online.

Otherwise you will need to contact Link Asset Services in writing or by telephone. When writing regarding a change in bank details, you should enclose a completed dividend mandate form. This is available from Link Asset Services or can be downloaded below.

If you are overseas please contact Link Asset Services for information on their International Payment Service.

Share certificates are evidence of your ownership and should be kept in a safe place.

You will need them if you want to sell all or some of your shares in the future. We recommend that you keep a separate record of the certificate numbers and the number of shares each certificate covers in case of loss or damage. Share certificates are posted to shareholders at their own risk.

If you have several Fulcrum share certificates you can ask for your certificates to be consolidated into one. Please send them to Link Asset Services, together with a covering letter. Please note there may be a fee for this service. You should retain the counterfoils as they may be required for tax purposes

For information about Fulcrums AGMS, please visit the Financial Calendar

Fulcrum’s financial year is the financial year up to and including 31 March. Annual results for the financial year are detailed in our Financial Calendar

Yes, you can view the latest Annual Report & Accounts and previous copies by visiting the results section of the website.

Ordinary Shares

Shareholder enquiries regarding your shareholding should be directed to Link Asset Services during normal business hours on Tel: 0371 664 0300. Calls are charged at the standard geographic rate and will vary by provider. If you are outside the United Kingdom, please call +44 371 664 0300. Calls outside the United Kingdom will be charged at the applicable international rate. Lines are open between 9:00 a.m. – 5:30 p.m., Monday to Friday excluding public holidays in England and Wales. Alternatively, you may email any enquiries to Link Asset Services at  shareholderenquiries@linkgroup.co.uk for more information.

Please visit the share price section of our website to view historic share price information for ordinary shares.

Fulcrum’s ordinary shares may be bought or sold through a share dealing service or stockbroker.

Our registrars provide an online and telephone dealing service. Visit www.linksharedeal.com or telephone 0371 664 0364 (Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom will be charged at the applicable international rate.  We are open between 09:00 - 17:30, Monday to Friday excluding public holidays in England and Wales).

Our Registrar, Link Asset Services, can provide you with information about the current value of your shareholding, shareholding details and share transaction history. Alternatively, you can access this information online by visiting the Link Share Portal https://www.signalshares.com/ where you can also view your portfolio, change registration details, vote by proxy and register an email address to receive future shareholder communications and reports via the Internet rather than by post.

Please inform our Registrar by sending a copy of the death certificate together with a sealed copy of the Grant of Representation. The name of the deceased’s personal representative will be substituted on the share register while the estate is finalised.

Further information in connection with obtaining a UK Grant of Representation may be obtained from the following address:

Principal Registry
Family Division
2nd Floor
Somerset House
Strand
London WC2R 1LP

Tel: 020 7947 6939

ShareGift is a charity share donation scheme for shareholders who may wish to dispose of a small quantity of shares where the market value makes it uneconomic to sell on a commission basis. Further information about ShareGift can be found on the Shareholder information section of our website.